Legal agreement
WebLiveHub Terms of Service
Last Updated: August 27, 2026
1. Service Description and Availability
- 1.1 WebLiveHub provides white-label live streaming platform services. The Service is provided on a "best-effort" basis. We do not guarantee that it will be free from errors, interruptions, or fully meet your expectations.
- 1.2 We reserve the right to modify, suspend, or terminate the service, in whole or in part, at any time without prior notice.
2. SDK Development Access and Paid Services
- 2.1 Developer access is provided for technical evaluation and integration work. Creating access does not itself approve a production rollout, reserve capacity, or establish pricing, usage, support, or service-level terms.
- 2.2 Production use and any continuing commercial service are subject to terms confirmed with WebLiveHub before commitment.
- 2.3 A Paid White-label Pilot is a nonzero-fee, scope-based engagement only when WebLiveHub issues and the parties accept a separate proposal or agreement. A Pilot inquiry is not a quote, account, access grant, or delivery commitment.
3. Disclaimer
- 3.1 WebLiveHub does not guarantee that the service will be uninterrupted, error-free, or meet all user needs. The system may be suspended due to technical failures, maintenance, or third-party issues (e.g., server providers).
- 3.2 You understand and agree that the risk of using this service is borne by you.
4. Limitation of Liability
- 4.1 To the maximum extent permitted by law, WebLiveHub and its affiliates' total liability for any losses arising from the use of the service (including but not limited to loss of profits, data loss, or business interruption) shall not exceed the total fees paid by you in the past 12 months.
- 4.2 We are not liable for any indirect, incidental, special, or consequential damages, even if informed of the possibility of such damages.
5. Force Majeure
- 5.1 WebLiveHub is not responsible for service interruptions or inability to deliver due to force majeure events (including but not limited to natural disasters, government actions, wars, cyberattacks, third-party service failures).
6. User Obligations and Indemnification
- 6.1 You agree to comply with all applicable laws and not to use the service for illegal purposes (e.g., copyright infringement, distribution of illegal content).
- 6.2 You agree to indemnify and hold WebLiveHub harmless from any third-party claims, losses, or legal expenses arising from your use of the service.
7. Termination of Service
- 7.1 We may terminate or suspend your use of the service at any time for any reason (including but not limited to violations of these terms or technical limitations) without liability.
- 7.2 Upon termination, paid fees will not be refunded.
8. Governing Law and Dispute Resolution
- 8.1 These terms are governed by the laws of Singapore, without regard to conflict of law principles.
- 8.2 Any disputes arising from these terms shall first be attempted to be resolved through negotiation; if negotiation fails, the parties agree to submit to arbitration at the Singapore International Arbitration Centre (SIAC) under its current rules, with the arbitration seat in Singapore.
9. Contact Us
If you have any questions about these Terms of Service, please contact us via the following methods:
- Email: [email protected]
- WhatsApp: +66 065 693 6071