1. Introduction
Welcome to WebLiveHub (hereinafter referred to as "we" or "the company"). We are committed to protecting the privacy of your personal data. This privacy policy explains how we collect, use, store, and protect the information you provide when using WebLiveHub services (including free trial, standard, and premium versions). This policy applies alongside our Terms of Service.
2. Information We Collect
- 2.1 Data You Provide: When registering for a trial or paid plan, you may provide your name, email address, phone number (e.g., WhatsApp), custom domain, and uploaded logo.
- 2.2 Automatically Collected Data: We may collect your IP address, device information (e.g., operating system), browser type, and usage behavior (e.g., live streaming duration, page visits).
- 2.3 Third-Party Data: If you log in via Google or mobile phone verification, we may obtain limited information from these services (e.g., email address).
3. Purpose of Information Use
- 3.1 Provide and Improve Service: Used to generate your live streaming platform, manage your account, and provide technical support.
- 3.2 Contact You: Send verification links, service updates, or promotional information via email or WhatsApp.
- 3.3 Analysis and Research: Anonymized data is used to analyze usage trends and improve product features.
4. Information Sharing and Disclosure
- 4.1 Service Providers: We may share necessary data with third parties (e.g., server suppliers, payment processors) to provide the service.
- 4.2 Legal Requirements: If required by law or to protect the company's interests (e.g., in response to litigation), we may disclose your data.
- 4.3 No Data Selling: We will not sell your personal data to third parties for marketing purposes.
5. Data Storage and Security
- 5.1 Your data is stored on secure servers and protected during transmission using encryption technology (e.g., SSL).
- 5.2 We take reasonable measures to prevent unauthorized access, but cannot guarantee absolute security (e.g., leaks due to cyberattacks).
- 5.3 Data Retention Period: Unless required by law, personal data will be deleted within 12 months after service termination.
6. Your Rights
- 6.1 You can contact us at any time (see Section 10) to access, correct, or request deletion of your personal data.
- 6.2 You can opt out of promotional emails, but cannot cancel service-necessary notifications (e.g., verification links).
7. Disclaimer and Limitation of Liability
- 7.1 We are not responsible for data leaks caused by force majeure (e.g., cyberattacks, natural disasters) or third-party actions.
- 7.2 To the extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from data use or disclosure.
8. Third-Party Services
- 8.1 This service may include third-party links (e.g., payment gateways). The privacy practices of these services are not covered by this policy; please review their policies.
9. Policy Changes
- 9.1 We may update this privacy policy at any time; the revised version will be posted on this page and notified to you via email.
- 9.2 Continued use of the service implies your agreement to the updated policy.
10. Contact Us
If you have any questions about this privacy policy, please contact us through the following methods: